Privacy Policy

Privacy Policy

DATA PROTECTION INFORMATION

 

in which we continue to inform you as a visitor as a user of our services on our website about our company’s data management and data protection regulations

 

  1. What principles do we follow in the course of data management?

 

Our company adheres to the following principles in the course of data management:

  1. a) we manage your personal data lawfully and decently, manage them in a manner that is transparent to you.
  2. b) We only collect personal data for specific, clear and legitimate purposes and do not manage them in ways that are incompatible with our goals.
  3. c) The personal data we collect and manage is appropriate and relevant from the point of view of data management purposes; it is also limited to what is absolutely necessary.
  4. d) Our company takes all reasonable measures in the interest of ensuring that the data we manage is accurate and, if necessary, up-to-date; we will delete or correct inaccurate personal data immediately.
  5. e) We store the personal data in such a form that they can only be identified until the management of the personal data has been completed.
  6. f) With the use of appropriate technical and organizational measures, we guarantee the appropriate security of personal data against unauthorized or illegal administration, accidental loss, deletion or damage to the data.

 

Our company manages your personal data

 

  1. a) on the basis of your voluntarily given consent based on the previous information, only to the extent necessary and in each case for a specific purpose, i.e. we collect, store, organize and use this data.
  2. b) In individual cases, the management of your data is based on legal regulations and is mandatory, in such cases we will draw your attention to this separately.
  3. c) or in certain cases our company or third parties have a legitimate interest in managing your personal data, e.g. B. the operation of our homepage, development and security etc.

 

  1. Who are we?

 

Headquarters of our company: 9200 Mosonmagyaróvár, 35 Barátság St.

Website of our company: https://www.vehicle-experts.com/

Lawyer, 9200 Mosonmagyaróvár, 17 Fő St.

Postal address: 9200 Mosonmagyaróvár, 35 Barátság St.

Telephone number: +36 96 566 416

Email address: office@vehicle-experts.com

Tax number: 23332898-2-08

Commercial register number: Cg.08-09-021761

 

Our company is not required to appoint a data protection officer under Article 37 of the GDPR.Name, address and availability of the storage space service provider of our company:DigitalOcean, LLC101 Avenue often Americas anyway10th floorNew York, NY 10013 United States    In the course of data management, our company makes use of the following data processors in the interests of high-quality service to our clients:

 

 

NAME

 

ADRESS

 

ACTIVITY

FOON GmbH. Karmeliterplatz 4C, 8010 Graz IT service
DigitalOcean DigitalOcean, LLC. 101 Avenue of the Americas 10th Floor New York, NY 10013 United States Storage space service
FOON GmbH.

 

Karmeliterplatz 4C, 8010 Graz Maintenance of the database and processing, preparation of reports

 

Data processors in connection with direct marketing and / or newsletter services:

 

 

NAME

 

Adress

 

Activity

FOON GmbH.

 

Karmeliterplatz 4C, 8010 Graz IT service
Mailchimp The Rocket Science Group, LLC 675 Ponce de Leon Ave NE Suite 5000 Atlanta, GA 30308 USA Storage space service
FOON GmbH.

 

Karmeliterplatz 4C, 8010 Graz Maintenance of the database and processing, preparation of reports
Mailchimp The Rocket Science Group, LLC 675 Ponce de Leon Ave NE Suite 5000 Atlanta, GA 30308 USA Newsletter

 

 

If we modify the group of our data processors, we will transfer these modifications to the present information.         The data we manage:

 

Name of activity and purpose of data management

 

Legal ground

 

Managed data

 

Duration

 

Register number

 

Visit the homepage

The aim is to guarantee the safe and high-quality operation of the homepage

Control and improve the quality of our services

Identification of malicious visitors attacking our website

Measurement of the number of visitors

statistical purposes

 

Legitimate interest of our company

 

IP address

Time of visit

Data of the visited subpage

Type of operating system and browser you are using

 

6 months
Registration on the homepage

Ensuring the seamless user experience for our visitors

Informing about business interruption, modification of the accessibility of our company, etc.

 

approval

 

Last name,

First Name,

e-mail address

 

until the registration is deleted or the consent is withdrawn

 

Newsletter service

Purpose: contact,

we inform you about new offers, new products

 

approval

 

Full name,

e-mail address

 

until you unsubscribe from the newsletter

 

Case processing, complaint

in response to a comment, complaint,

 

legal obligation

 

full name

E-mail address

Telephone number

Postal address

other personal messages

 

5 years

 

 

 

We ask for the personal details of the visitors to our website when you register their data for the purpose of establishing contact.

We cannot link the personal data given in connection with the use of the contact and the identification of our visitors is not our basic goal.

You can receive your questions in connection with data management at the e-mail office@vehicle-experts.com, or at our postal address, we will send you our answer immediately, within 20 days (but no more than 1 month) to the availability you have given.

 

  1. What are cookies and how do we manage them?

 

Cookies are small data files that are sent to your computer by the website so that your internet browser can save them. The most popular browsers (Chrome, Firefox, etc.) accept and approve the downloading and use of cookies as a basic setting, but it depends on you whether you reject or block them by modifying the browser settings, or you can use the Also delete cookies on your computer. The “Help” menu item in the browser provides further information on the use of cookies.

There are some cookies that do not require your prior consent. Our website provides brief information about this on your first visit. B. the multimedia players, security cookies, etc.

Our company will inform you about the cookies that require your consent – if data management starts when you visit the site – and we ask for your consent.

Our company does not use or approve cookies that allow third parties to collect data without your consent.

Acceptance of cookies is not compulsory, but our company cannot be held responsible if our website does not function properly due to the lack of cookies.

 

What kind of cookies do we use?

 

Typ Name  

Approval

 

 

Description

 

 

Purpose

 

 

Validity

 

Systemcookies    

necessary

 

Session-Cookie Merken des Kundenlogins  

End of the session

 

Tracking cookies

 

Youtube

   

necessary

 

Youtube-Session Cookie  

Necessary for playing / embedding YouTube videos

 

<= 6 months
Tracking cookies

Google-Analytics

 

necessary

 

 

Identification of new sessions and visitors saved by the Google Analytics web tracking service

 

 

Anonymized tracking via Google Analytics

 

 

 

You can read in detail about third party cookies here https://www.google.com/policies/technologies/types/, about data protection at https://www.google.com/analytics/learn/ privacy.html? hl = hu

 

 

  1. What else do you need to know about data management in our online shop?

 

You provide us with your personal data voluntarily in the course of registration, purchase or contact with our company, for this reason we ask you to ensure the authenticity, accuracy and correctness of your information, as you are responsible for them. Providing incorrect, inaccurate or inadequate data can be an obstacle to using our services.

If you indicate someone else’s and not your own, we will assume that you have the necessary power of attorney with regard to this person.

You can revoke your consent to data management at any time free of charge.

Ø by deleting the registration,

Ø by revoking the consent of your data management or

Ø by recalling or blocking the consent given in the course of registration for the administration or use of the data.

We take over the registration of the revocation of the consent – for technical reasons – with a period of 8 days, but we draw your attention to the fact that we can continue to manage certain data even after the revocation of the consent for the purpose of fulfilling our legal obligations and legitimate interests.

In the case of deceptive personal data, or if one of our visitors commits a criminal act or attacks the system of our company, then at the same time as the registration of the given visitor is canceled, his data will also be deleted immediately or – if necessary – these will be used Establishment of civil responsibility or the initiation of criminal proceedings.

 

  1. What do you need to know about direct marketing or newsletter data management?

 

With the declaration made in the course of registration or later with the modification of the personal information stored in the online shop, you give your consent that we use your personal information for marketing purposes. In this case, your data will also be managed for direct marketing and / or newsletters until you withdraw your consent, and we will send you advertising and other programs, as well as information and offers (Section 6 of the GR. Law).

You can give your consent to direct marketing and the newsletter together or separately, or you can withdraw it at any time free of charge.

The deletion of the registration will in any case be regarded as a withdrawal of consent. The recall of the consent of the data management with regard to direct marketing and / or the newsletter is not regarded as a recall of the data management consent with regard to our online shop. How does it work? What and on what legal basis is stored if consent to the newsletter has been withdrawn? In the case of consent, each consent has a specific purpose, so registering on the website and registering for the newsletter are different purposes, two different databases, these two cannot be related.

We undertake to register the recalls or withdraw the individual consents – for technical reasons – with a period of 8 days.

 

  1. Other data management issues

 

We can only pass on your information within the framework determined by the legal regulation; in the case of our data processors, we guarantee with the determination of contractual conditions that they use your personal data for other purposes without your consent. Further information can be found in point 2.

Our company does not forward any data abroad.

The court, the public prosecutor’s office and other authorities (e.g. police, tax office, Hungarian authority for data protection and freedom of information) can request our company to provide information or to make documents available. In this case we have to fulfill our obligation to provide data, but only to the extent necessary to fulfill the purpose of the request.

 

The participants and employees of our company in data management and / or data processing are entitled to a predetermined extent – in addition to the confidentiality obligation – to get to know your personal data.

We protect your personal data with appropriate technical and other measures, we continue to guarantee their security, availability, we also protect them against unauthorized access, modification, damage, further publication or any unauthorized use.

As part of the organizational measures, we check physical access in our buildings, we train our employees continuously and keep our paper documents with appropriate protection, closed.

As part of the technical measures, we use encryption, password protection and virus destruction software. However, we would like to point out that data forwarding via the Internet cannot be regarded as completely secure data forwarding. Our company does everything in the interest of making these processes as secure as possible, but we cannot accept any responsibility for the forwarding of data via our website, although we comply with strict regulations with regard to the information received by our company in the interests of security and prevention of unauthorized access to your data.

In connection with security issues, we ask for your help that you keep the access password for our website and / or online shop carefully and do not share this password with anyone.

 

  1. What are your rights and remedies?

 

You can use the data management

Ø request information,

Ø ask for correction, modification or addition to the personal information we manage

Ø You can object to the data management and ask for your data to be deleted or blocked (with the exception of the mandatory data management)

Ø take legal action in court

Ø (lodge a complaint with the supervisory authority or initiate a procedure https://naih.hu/panaszuegyintezes-rendje.html).

 

Supervisory authority: Hungarian Office for Data Protection and Freedom of Information

Ø Registered office: 1125 Budapest, Szilágyi Erzsébet fasor 22 / c.

Ø Postal address: 1530 Budapest, Pf.: 5.

Ø Phone: +36 (1) 391-1400

Ø Fax: +36 (1) 391-1410

Ø Email: ugyfelszolgalat@naih.hu

Website: https: //naih.hu/

 

At your request, we will provide information about the data managed by us or processed by us – or by our commissioned data processors

Ø dates,

Ø their source,

Ø the purpose and legal basis of data management,

Ø the period, if this is not possible, the criteria for determining the period,

Ø the name, address of our data processors and the activity in connection with the data processing,

Ø the circumstances of the data protection incidents, their effects and measures for their resolution and prevention

Ø in the case of forwarding your personal information, about the legal reason and the addressee.

Starting from the submission of the application, we will provide the information within the shortest possible time, within 20 days (maximum 1 month). The information is free of charge, except if you have already submitted a request for information in the same data group in the current year. The reimbursement you have paid will be reimbursed if the data has been unlawfully managed and the request for information has been corrected. We can only refuse to provide information in such cases as determined by law, with information about legal remedies and the possibility of presenting the authorities.

 

Our company will inform you and all others about the correction, blocking and deletion of personal data to which the data management information was previously forwarded, with the exception of the fact that the omission of the information does not infringe your legitimate rights.

If we do not fulfill your request regarding the correction, blocking or deletion of personal data, we will inform you in writing or electronically of the reasons for the rejection within 20 days of receipt of the request (at most within 1 month) and inform you of the legal remedies.

If you are against the management of your personal data, we will review your rejection within 20 days of submitting the application (maximum 1 month) and inform you of our decision in writing. If we have decided that your rejection is legitimate, we will stop the data management – including the data recording and forwarding – and block the data, and inform all parties to whom the data was previously forwarded, who are also obliged to do so Refusal to take action.

We will refuse to fulfill the request if we can prove that the data management is being carried out for mandatory legitimate reasons that have priority over your interests, rights, or that are connected with the submission, assertion or protection of legal claims. If you do not agree with our decision, or if we miss the deadline, you can appeal to a court within 30 days of notification of the decision or the last day of the deadline.

The assessment of the data protection processes belongs to the competence of the courts, the process can also be initiated before the court responsible at the place of residence of the person concerned. Foreign citizens can contact the supervisory authority responsible for their place of residence.

 

Before you contact a supervisory authority or a court, we ask that you contact our company with your complaint – in the interests of arbitration and the fastest possible solution.

 

  1. What are the most relevant legal provisions for our work?

 

Ø Regulation of the European Parliament and Council on the data management of personal data of natural persons No. 2016/679 (GDPR)

Ø Law No. CXII of 2011 on the right to information self-determination and freedom of information – (Info. Law)

Ø Act No. V of 2013 on the Civil Code (BGB)

Ø Law No. CVIII of 2001 on Certain Aspects of Electronic Commerce and Information Society Services (Electronic Commerce Law)

Ø Law No. C of 2003 on Electronic Information Messaging – (Eht. Law)

Ø Act No. CLV of 1997 on consumer protection (Forgyv. Act)

Ø Law No. CLXV of 2013 on Complaints and Notifications of Public Interest (Pk. Law)

Ø Law No. XLVIII of 2008 on the basic conditions and individual restrictions on commercial activity

 

  1. Modification of data management information

 

Our company reserves the right to modify this data management information, about which the data subjects will be informed accordingly. The information regarding data management is published on this website: https://www.vehicle-experts.com/en/homepage/privacypolicy

 

 

 

Mosonmagyaróvár, July 1, 2018